# COVID-19: How Automation Can Mitigate Challenges

> Source: https://bryter.com/blog/covid-19/

BRYTER is strongly committed to support organizations during these extraordinary times and to ensure that critical business function can cope with the increased workload and new working patterns.

COVID-19 has caused and is causing businesses worldwide to change how they operate overnight – creating the need to provide up to the minute advice to their clients and develop new processes in response to a fast-moving and ever-changing situation. Businesses will face a number of unforeseen challenges and will need to make difficult decisions to best ensure continuity of their operations – including adapting their operations and processes to accommodate for remote working. 

There are many challenges to overcome which can be mitigated with automation:

**1. Efficient Contract Review and Reporting**  

BRYTER can be used to identify and flag key risks in any type of contract as well as generate a house-style risk report and an overall risk score via either a guided questionnaire or automatically by integrating contract analysis tools. This can save up to 90% of the time compared to a manual contract review process in all areas of contract review, including:  

- **Commercial contracts & supply chain disruption**: identifying whether a contract features a force majeure provision and whether parties might be excused from their contractual obligations.  
- **Real estate**: effortlessly review a client’s leases for a potential break, rent suspension and/or forfeiture clauses to provide a clear and consistent assessment of their contractual position.  
- **Banking**: assess and advise on the risk of default in finance agreements to provide tailored guidance, assess the risk level and determine whether to inform a lender about a breach.  
- **Project finance**: streamline assessment and reporting of the potential impact of delays on large scale infrastructure and utility projects including the application of a liquidated damages regime.  

**2. Scaled Advice and Automated Processing**

BRYTER enables organizations to scale and distribute expertise quickly through [self-service apps](https://bryter.com/applications/self-service-applications/) and [chatbots](https://bryter.com/applications/chatbots/) and to automate recurring processes and workflows:

- **HR Advisor**: automating applications for short-time work, unemployment benefits and reorganization of the workforce.
- **State Aid Guide**: as governments across the world institute business grants and loans, provide your clients with guidance on their eligibility based on meeting jurisdictional-specific criteria.
- **Supply Chain Disruption Advisor**: specifying the rights and obligations in the event of any supply chain disruption. 
- **Employer Protection Chatbot:** detailing the protection responsibilities of employers for different groups of employees.  

**3. Building a COVID Helpdesk**

BRYTER can be used to build a 'COVID Helpdesk' to streamline the intake of incoming requests, to integrate self-service tools and to create a central hub for COVID-related information.

**4.** **Support Remote Work**

As businesses are quickly turning to remote working on an unprecedented scale, BRYTER allows the establishment of digital and automated processes to cater for the lack of face-to-face meetings. Tools enable employees to ensure data privacy at home, to file requests, to get documents, to self-serve on numerous issues and to conduct conversations with a chatbot.

If you want to learn more about [no-code](https://bryter.com/trends/what-is-no-code/) and [workflow automation](https://bryter.com/trends/what-is-workflow-automation/), read our guides. Alternatively, sign up for a [free demo](https://bryter.com/contact/) so we can discuss how BRYTER [no-code platform](https://bryter.com/no-code-platform/) can support your business respond to COVID-19.

[Watch how Navacom IT Solutions](https://www.youtube.com/watch?v=HepDRPW2qHI), a company that provides IT services for the medical profession, automated a COVID-19 testing workflow using BRYTER [no-code app builder](https://bryter.com/applications/no-code-app-builder/). From planning the idea, to operating a fully functional and data-secure IT system for a COVID-19 test center serving 1600 people/day, the no-code development process was complete in two and a half weeks—a critically fast response during a public health crisis.