# Accident Investigation Assistant

> Source: https://bryter.com/use-cases/accident-investigation-assistant/

An Accident Investigation Assistant is designed to provide a quick, thorough and consistent approach for your business when reporting, investigating and responding to both customer and employee accidents.

#### Background

In order to effectively defend personal injury claims from both customers and employees, it is essential to properly investigate an accident and gather all relevant evidence to determine the root cause. Many employees responsible for dealing with accidents receive little training in how to best conduct an accident investigation and are under great time pressure, leading to many filed accident investigations containing little detail and minimal mitigating evidence. 

Escalation processes, such as, reporting the accident to a company’s head office or filing a RIDDOR to HSE, are often manually carried out and require accident responders or investigators to judge for themselves the best way to handle a situation. This leads to inconsistencies in approach and potential non-compliance with the law. 

An Accident Investigation Assistant solves these problems by guiding the investigator through an interactive questionnaire to gather all the necessary details and evidence required based on the type of accident. This prompts the user to gather critical evidence such as photos and witness statements. In doing so, our [business reporting software](https://bryter.com/applications/business-reporting/) automates the way accidents are dealt with and escalated to help ensure consistency in the reporting and investigation process.