Legal Intake and Workflow Automation 📈

Hi there,

Welcome to another edition of BRYTER TIMES, your monthly dose of real-life stories, trends, news, and events from the world of legal innovation.

We get it — it’s a super busy time of the year (but then again, for Legal, when is it ever not busy?). So let’s cut right to the chase and look at this month’s need-to-knows.

In this edition:

  • 🧐 Gartner identifies intake and workflow automation software as key priorities for Legal teams
  • 🧠 6 things you need to know about Knowledge Management
  • ⏱️ ING’s Legal Portal saves time and creates a win-win for the whole business
  • 🙌 Events: Get hands-on with BRYTER — in NYC or online
  • 🧑‍💻On-demand: We talk legal engineering with Troutman Pepper’s Andrew Medeiros

Gartner: Legal Teams Should Prioritize Intake and Workflow Automation 

Legal departments are grappling with a crisis: how to manage increased workloads, without additional headcount in an increasingly cost-conscious environment.

Based on its legal market research, Gartner predicts that within three years, 40% of all legal departments will have adopted workflow technology to streamline intake and triage.

Read our roundup of the key insights from Gartner’s 2023 Market Guide for Corporate Legal Operations Technology, including how legal intake is changing, how Legal teams are addressing the current market’s challenges, and what organizations can do to tackle these issues.


Knowledge Management

6 Things You Need to Know About Knowledge Management

If knowledge is power, you can say Knowledge Management (KM) teams are the superpower of the law firm. Once considered internal librarians, the department has transformed over time into the Swiss Army Knife of the firm, managing overall efficiency, technology, digitization, operations, and more.

Read the must-know insights about the state of Knowledge Management from Nikki Shaver, CEO and Co-Founder of LegalTechnology Hub.


A Win-Win: How ING Germany’s Legal Portal Saves Everyone Time

Do you know how employees across the business get a quick response, a high quality of service, without the frustration of sending back-and-forth emails with the legal department? No, this isn’t a riddle. The legal team at ING Germany has actually made this their reality.

We sat down with Laura Oliva Garcia to learn how they think about their processes and how legal transformation can be a truly win-win situation.

Events: Let’s meet in New York or online

Click here to view our full events line-up.


March 20-23, New York

Meet us at Legalweek, where thousands of legal professionals gather to network with their peers, dive deeper into their professional development, explore topics and strategies tailored specifically to their role, and gain the tools to get legal business done.

Building Bar

BRYTER Building Bar
March 15, Online

Each month, we host the BRYTER Building Bar — your chance to get hands-on with BRYTER and build a legal service app in under an hour with guidance from our experts in a small group setting. Join us on March 15 at 12:00 ET / 18:00 CET. We hope to see you there!

Troutman Pepper

Now available on-demand: We Need to Talk About Legal Engineers

The world’s top law firms have turned to legal engineers, the link between legal expertise, software, and service delivery.

We had a direct, honest one-on-one conversation about the rise of legal engineering with Andrew Medeiros, Director of Innovation Solutions at Troutman Pepper, and took time to answer questions from the live audience. You can now view the full conversation on-demand!


Check it out

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