Gartner features BRYTER’s new AI Agents in 2024 Legal, Risk, Compliance and Audit Technologies Hype Cycle
BRYTER’s AI Agents have been recognized by Gartner in the category of legal chatbots as part of its research into legal, risk, compliance and audit technologies only months after BRYTER launched its new product suite.
In the 2024 Hype Cycle for Legal, Risk, Compliance and Audit Technologies Report, Gartner names BRYTER in the Legal Chatbots category, alongside Microsoft, Harvey and Thomson Reuters (Casetext).
Legal chatbots are classified by Gartner as a benefit rating of “high” given the growing volume of requests legal teams receive from internal clients. Legal teams who use legal chatbots, like BRYTER’s Expert Agent, save time that can otherwise be spent on higher value work, and improve client service – finds Gartner.
Being recognized in the legal chatbot category only two months after formally launching its new product suite of AI Agents is a testament to the quality of the solution, and why global brands including Bertelsmann (owner of Penguin Random House) use BRYTER’s AI Agents.
While there are thousands of generic chatbots on the market, legal professionals looking to save time answering routine legal questions, or reviewing contracts, should consider the benefits of legal specific AI solutions like BRYTER’s AI Agents.
Stefanie Briefs, Senior Legal Counsel and Lead of Legal Tech HR at Bertelsmann explains why it was so important for her to choose an AI chatbot solution that was specific to legal:
“We chose BRYTER for our first pilot of a legal AI solution because their AI Agents are specifically designed to meet the needs of a legal team and the HR business partners. For us, this meant four key things:
- First, all AI-generated answers needed to include links back to the original source documents to ensure transparency and allow users to verify the underlying information.
- Second, we required a user-friendly solution with easily understandable responses.
- Third, the quality of the answers had to be exceptionally high, with no room for errors or hallucinations.
- Finally, the solution had to comply with our stringent data privacy and security standards. BRYTER’s AI Agents met all these requirements, and their customer care has been outstanding.”
More information on how Bertelsmann use our AI Agents can be found here.
To request access to the Gartner Hype Cycle for Legal, Risk, Compliance and Audit Technologies, 2024 click here.
About BRYTER
BRYTER is the legal automation company that enables law firms and in-house legal and compliance teams to work more efficiently.
By combining the power of AI with the precision of workflows, BRYTER’s two products — its no-code platform and AI Agents — improve productivity and make services accessible to business partners.
Using BRYTER’s no-code platform, legal and compliance professionals automate workflows — from document automation to signatory approvals. Using BRYTER’s AI Agents, like BRYTER Extract, legal teams save time reviewing contracts and benefit from AI across a wide range of use cases.
Global brands like McDonald’s and ING Bank, and law firms like Ashurst and Linklaters, use BRYTER every day to improve efficiencies and scale their services.
BRYTER is a remote-first company with offices in New York, London and Frankfurt.