Self-service automation

Self-service applications

Spend more time on valuable work with your own “front door” to triage requests

Do more with the same resource

Automate manual tasks

Collect information, triage requests and allocate tasks. Track KPIs and request metrics. Spot risks in real-time.

Provide a better service

Make your services easily accessible, interactive and available 24/7 with self-service apps.

Improve communications

Share knowledge effectively. Avoid expertise silos and better manage risk across the business.

Make your services self-service

Fully customizable

Every self-service tool is customizable to reflect your company’s unique policies, processes and risk treatments.

Easily accessible

Provide your services where your colleagues work by integrating with existing IT tools like SharePoint or Microsoft Teams.

Self-serve and standardize

Enable users to fully automate document generation for approved templates. Provide resources and escalate cases for review.

Structure and filter

Visualize and filter incoming requests in your case library. Use the status bar indication to track individual case progress.

Data and analytics

Track usage and access powerful insights to take a data-driven approach to resourcing and focus areas for your team.

Increase productivity

Save up to 90% of time allocating resources and providing services. Improve response and cycle times.

Make your services self-service

Give your team the tools to scale their services.

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