Self-service applications

Spend more time on valuable work with your own “front door” to triage requests

Do more with the same resource

Collect information, triage requests and allocate tasks. Track KPIs and request metrics. Spot risks in real-time.

Make your services easily accessible, interactive and available 24/7 with self-service apps.

Share knowledge effectively. Avoid expertise silos and better manage risk across the business.

Every self-service tool is customizable to reflect your company’s unique policies, processes and risk treatments.

Provide your services where your colleagues work by integrating with existing IT tools like SharePoint or Microsoft Teams.

Enable users to fully automate document generation for approved templates. Provide resources and escalate cases for review.

Visualize and filter incoming requests in your case library. Use the status bar indication to track individual case progress.

Track usage and access powerful insights to take a data-driven approach to resourcing and focus areas for your team.

Save up to 90% of time allocating resources and providing services. Improve response and cycle times.

Give your team the tools to scale their services.