Self-service applications
Spend more time on valuable work with your own “front door” to triage requests
Do more with the same resource
Automate manual tasks
Collect information, triage requests and allocate tasks. Track KPIs and request metrics. Spot risks in real-time.
Provide a better service
Make your services easily accessible, interactive and available 24/7 with self-service apps.
Improve communications
Share knowledge effectively. Avoid expertise silos and better manage risk across the business.
Make your services self-service
Fully customizable
Every self-service tool is customizable to reflect your company’s unique policies, processes and risk treatments.
Easily accessible
Provide your services where your colleagues work by integrating with existing IT tools like SharePoint or Microsoft Teams.
Self-serve and standardize
Enable users to fully automate document generation for approved templates. Provide resources and escalate cases for review.
Structure and filter
Visualize and filter incoming requests in your case library. Use the status bar indication to track individual case progress.
Data and analytics
Track usage and access powerful insights to take a data-driven approach to resourcing and focus areas for your team.
Increase productivity
Save up to 90% of time allocating resources and providing services. Improve response and cycle times.
Make your services self-service
Give your team the tools to scale their services.